General Terms of Service

These terms relate to all services...

The following must be read and accepted by all customers.

Financial

  1. Jon Keays Web Publishing agrees to honour all quotes. After completion of the work specified on the quote, the customer will only be charged the agreed amount.
  2. The customer understands that if they request further work (supplement to the work specified within the signed quote), it will be charged separately.
  3. The customer agrees to pay for invoiced work within 28 days of the invoice date.
  4. For every 28 days that an invoice remains upaid, the customer will incur a further charge of 8% of the amount due.
  5. For quoted work, Jon Keays Web Publishing may request up to 50% of the fee in advance of the work beginning.

Website Content

  1. The customer is entirely responsible for ensuring that the website content provided to Jon Keays Web Publishing does not violate any UK/EU/US laws, regulations or copyright.
  2. Where data is provided to Jon Keays Web Publishing, it is assumed that there are no such violations.
  3. Sexually explicit, violent or discriminatory material is strictly prohibited on all websites.
  4. The customer warrants that they have the right to use any applicable trademarks.

Privacy

  1. Jon Keays Web Publishing will never share customer information with third parties unless permission has been given by the customer.
  2. The customer agrees that their details and account information may be stored on webservers outside of the UK (for the purposes of managing their account at jonkeays.co.uk).

Web Development Terms

These terms relate to the development of your website...

Agreeing to these terms implies acceptance of the general terms of service.

  1. Jon Keays Web Publishing agrees to develop a website to meet the requirements specified by the customer.
  2. The customer agrees to provide all page content unless otherwise agreed. This includes text, graphics and other media.
  3. The customer agrees to provide all page content in an electronic format unless otherwise agreed.
  4. If any page content is to be developed or obtained by Jon Keays Web Publishing, this must be detailed and agreed in the quote.
  5. This service includes the provision of custom-built code which is developed and hence owned by Jon Keays Web Publishing. The customer pays a one-off fee for the right to use the code on one installation (website) and therefore may not distribute or re-use the code without written consent from Jon Keays Web Publishing.

Web Management Terms

These terms relate to your tailored web management package...

Agreeing to these terms implies acceptance of the general terms of service.

  1. Jon Keays Web Publishing will take responsibility for publishing the customer's website on the web for the period of the contract.
  2. The customer is entitled to one .co.uk or .org.uk domain name as part the basic Web Management service.
  3. Additional domains can be managed but this will incur a charge of £10.00 for .co.uk/.org.uk domains and £16.00 for .com/.net/.org domains per year.
  4. The customer is entitled to a maximum of ten email addresses as part the basic Web Management service.
  5. The customer is entitled to a maximum of five updates per year as part the basic Web Management service. This excludes any alterations which require the development of further code, content or graphics. Any updates to exceed these limitations will be at the expense of the customer.
  6. The customer understands that all domain names required for their website will need to be registered using their name and contact details. Jon Keays Web Publishing must be informed of any changes to these details.
  7. Jon Keays Web Publishing cannot guarantee to provide an uninterrupted or error free service but will make every effort to do so. In the eventuality of an error or interrupted service, the customer will not hold Jon Keays Web Publishing responsible for any claims, damages, costs or data losses.
  8. If any of the terms specified in this document are violated, Jon Keays Web Publishing maintains the right to remove the content or terminate the contract without warning.
  9. Where a contract is terminated as a result of violation of any terms and conditions, Jon Keays Web Publishing cannot guarantee a refund.